Policies & Procedures

Outlined below are some of the most important business policies and procedures to enforce standards for all portrait sessions, bookings, and business contracts and transactions.  Please note that additional policies and procedures may be included in contracts and agreements outside of the ones listed below.  

‘The Photographer’ refers to myself, Cassidy Hooper

 

AVAILABILITY: The dates showing on the calendar may not be an accurate representation of the Photographers availability due to personal events and appointments. The Photographer will do their best to accommodate the Client’s preferred session day & time preferences but the client must be open to other options in case the Photographer is unavailable during the client’s chosen slot. 

 

COMMUNICATIONS: The Photographers primary mode of communication is email.  Please allow 24-48 hours to respond to your contact emails/messages.  Please do not contact via instagram or my personal Facebook; there will be no guarantee of prompt response.  The best contact means include email (cass.lpstudio@gmail.com) or through the website (www.littleprintsstudio.com). 

 

PRICING AND PAYMENTS: All prices are subject to change without notice.  Contract prices will not be changed upon signing of contractual agreement(s).  The final gallery will not be delivered until the entire amount is paid in full.  Acceptable payment methods include cash, e-transfer, paypal or credit card via online payments.

 

BOOKING POLICY: The total portrait session fee includes a non-refundable deposit of $50 and must be paid in conjunction with signing of a contractual agreement.  A portrait session date will not be reserved until both items are completed.  The Client agrees that this non-refundable payment is earned by the Photographer when paid, and is remitted in consideration of the experience, reputation, skill of the Photographer, and in consideration of the inability of the Photographer to schedule other clients during this time.  

 

RESCHEDULING AND LATE ARRIVALS: If Client requests to reschedule a session, the Photographer can apply the initial payment to a rescheduled session if notice is given at least seven (7) days prior to the scheduled session. The rescheduled session must take place within six (6) calendar months.  Any Client that arrives late to the session will have the amount of time late deducted from the time allotted for the session.  There will not be provided a partial refund or other compensation for the time deducted from the session due to late arrival of the Client.  If weather conditions are not desirable for the session based on Photographer recommendations, the session will need to be rescheduled and the session fee will be transferred to rescheduled session date.  Due to liability and equipment damages, this decision will be at Photographer’s discretion. 

 

CANCELLATION: If the Client requests to alter or cancel seven (7) or more calendar days before the agreed upon photographic event date, the initial nonrefundable payment will be applied to a mutually agreed upon reschedule date.  If the Client fails to show or cancels seven (7) or less calendar days before the agreed upon photographic event date, the initial non-refundable payment may be forfeited.

 

LOCATION AND TRAVEL: The photographic session will begin at the location mutually agreed upon between the Photographer and the client.  If Client specifies a certain location to be used during the session, the Client is responsible for all location fees involved such as location access fees, parking, and other expenditures directly required for fulfillment of this Agreement.

 

COOPERATION: Photographer is not responsible for behavior of parties involved with the shoot, except for Photographer’s personnel.  If the desired outcome of your portrait session is jeopardized by the behaviors of parties involved except for Photographer’s personnel, Photographer cannot be held responsible.  The Client will assist and cooperate with the Photographer in obtaining the desired photographs, including but not limited to specifying persons and/or scenes to be photographed; taking time to pose for photographs at the Photographer's direction; providing a person to guide the Photographer to desired persons and/or scenes; pre-shoot consultations and questionnaires, etc.  The Photographer will not be responsible for photographs not taken as a result of the Client's failure to provide reasonable assistance or cooperation.

 

PHOTOGRAPHY AND VIDEOGRAPHY: The Client will not engage in photography or videography during the photographic session unless otherwise agreed to by the Photographer.  Engaging in this behavior entitles the Photographer to end the portrait session without refund or reschedule available to Client.

COMPLETION SCHEDULE: All photographic session proofs will be processed and available for viewing and selecting between one (1) and eight (8) days from the event date. Once the client has made their final selection, it can take up to two (2) weeks for final edits and delivery to be made. This timeline is subject to change based on total number of photos selected and the extent of editing required.  Completion schedules and delivery of products will be determined by the Photographer.  

 

PHOTOGRAPHIC MATERIALS AND ARTISTIC RIGHTS: All photographic materials, including but not limited to raw images, transparencies, proofs, and previews, will be the exclusive property of the Photographer.  The Photographer retains the right of discretion in selecting the photographic materials released to the Client.  The Client will receive an accompanying online viewing and ordering gallery to select from and will not receive any photographic materials not presented to the Client.  The Photographer also retains the right to adjust the photographs in post-processing as the Photographer deems within their creative control. 

 

COPYRIGHT AND REPRODUCTIONS: The Photographer shall retain copyright ownership of all works created during portrait sessions, including but not limited to all images in their original and processed formats.  

 

CLIENT USAGE: The Client shall only use the photographic images in accordance with the permissions within portrait session agreements.  The Client’s prints are for personal use only and shall not be submitted to contests or reproduced for commercial use.    

 

SOCIAL MEDIA: The Client may share the images on social media or through use of the share functions and dissemination of direct links. The photographer requests that the Client identifies Little Prints Studio in the caption of images uploaded to social media websites and profiles.  

 

PRIVACY: The Client agrees to allow the Photographer to share the images on social media, their website, portfolio, and for other commercial uses unless specifically requested by the Client.